We will not disclose information about our customers to third parties except where it is part of providing a service to you - e.g. arranging the booking with a local taxi cab office. Heathrow Minicabs is also regulated by the Public Carriage Office a statutory body which is responsible for London Taxi licensing and London Minicab services licensing.
What information will Heathrow Minicabs collect about me?
Information is collected when you book a cab as required by our obligations under the Transport for London Act 1998.
When you book a cab with Heathrow Minicabs minicab service you must provide some personal information, such as your name, location and phone number as well as destination.
Information collected upon registration:
There is no need to register in order to book a cab with Heathrow Minicabs. However, to make it easier for future online booking you can create an account.
Our servers do not automatically record information ("Log Data") created by your use of the Services. Log Data may include information such as your IP address, browser type, the referring domain, pages visited, and search terms. Other actions, such as interactions with advertisements, may also be included in Log Data.
Heathrow Minicabs respects your privacy and Heathrow Minicabs does not see any need to collect this information.
A cookie is a small information file that is sent to your computer and is stored on your hard drive. When you visit websites such as provided by a rival London Heathrow Minicabs they will generally place a cookie on your hard drive. Heathrow Minicabs respects your privacy and sees no need to place a cookie or any tracking object on your hard drive and therefore it is our policy not to do so.
Third party services:
Heathrow Minicabs uses Google Analytics to help understand use of our Services. Through Google, Analytics collects the information sent by your browser as part of a web page request, including cookies and your IP address. However, Heathrow Minicabs will never place cookies on your hard drive nor will we have access to your IP address.
Third party sites:
Our site may contain links to and from the websites of our partner networks, advertisers and other third parties. This may include airlines, travel companies and travel insurance providers. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
How do we use your information?
We will not sell your name, address, e-mail address or personal information to any third party.
To process your booking, we never share your personal information with any other London Taxi Service unless the London Airport Transfer journey requires us to pass the transaction to a partner cab office selected to provide the service to you. We will on the odd occasion share your personal information with these third parties, but only to the extent necessary to perform these functions. We are required as part of our obligations to the Public Carriage Office to forward this information whenever we pass the journey over to a rival London Taxi Service or London Minicab Service.
Communication and marketing:
In certain cases Heathrow Minicabs may use your email address to send you information on our services or news. This may include changes to prices and fares and information about weather, traffic disruption or airport closures.
Changes to this policy
Have a pleasant trip!